Privacy Policy

Design Solutions Philippines is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or contact us.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

We collect the following types of information:

a. Personal Information

Provided voluntarily when you:

  • Place an order on our website

  • Contact us through forms, email, social media, or messaging platforms

  • Subscribe to updates or newsletters

  • This may include your:

  • Name

  • Email address

  • Phone number

  • Shipping/billing address

  • Order details

b. Payment Information

  • Bank deposit or transfer details are submitted directly by you.

  • We do not store credit/debit card numbers on our website.

c. Automatically Collected Information

When you visit our website, certain data may be collected automatically:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent

  • Cookies and similar tracking technologies

2. How We Use Your Information

Your information is used for the following purposes:

  • Processing and fulfilling orders

  • Sending order updates, invoices, or shipping information

  • Responding to inquiries or customer support requests

  • Improving website functionality and user experience

  • Marketing promotions (only with your consent)

  • Compliance with legal obligations

3. Sharing of Information

We do not sell or trade your personal data. We may share limited information with:

  • Courier and delivery services for shipping purposes

  • Payment processors or banks for transaction validation

  • IT or website service providers who help operate our website securely

  • All third-party partners are required to keep your information confidential.

4. Data Security

We take reasonable measures to protect your data from loss, unauthorized access, or misuse, including:

  • Secure website hosting (HTTPS/SSL encryption)

  • Restricted access to customer data

However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only as long as necessary to:

  • Complete your orders

  • Fulfill legal or tax obligations

  • Provide after-sales support or warranty services

6. Your Rights

You have the right to:

  • Access, correct, or update your personal information

  • Request deletion of your data (if not legally required to retain)

  • Withdraw consent from marketing messages

  • To exercise these rights, contact us at support@designsolutionsph.com

7. Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You can disable cookies in your browser settings, but some features may not work properly.

8. Third-Party Links

Our website may include links to TikTok Shop or other platforms. We are not responsible for the privacy practices of these external websites.

9. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date.

10. Contact Us

For questions or privacy-related concerns, contact us at: